Introduction
At WhatCourseLMS, we are committed to protecting the privacy and security of our users’ personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you use our learning management system. By using WhatCourseLMS, you agree to the terms of this privacy policy.
- Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Educational Information: Courses enrolled, coursework submitted, assessments, and certifications.
- Usage Data: IP address, browser type, operating system, pages visited, and other usage details.
- Payment Information: Billing address and payment details (processed through a secure third-party payment processor).
- Communication Data: Any communications you have with us, including emails and support requests.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: To manage your account, process transactions, and provide customer support.
- To Communicate with You: To send you updates, newsletters, and other information related to your use of WhatCourseLMS.
- To Personalise Your Experience: To tailor the content and resources available to you based on your preferences and usage patterns.
- To Ensure Security: To protect our platform and your data from unauthorised access and other security threats.
- To Comply with Legal Obligations: To meet legal and regulatory requirements. 3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as hosting, payment processing, and customer support.
- Business Partners: Trusted partners who offer services or courses in conjunction with WhatCourseLMS.
- Legal Authorities: If required by law, or to protect the rights, property, or safety of WhatCourseLMS, our users, or others.
- Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive data is stored on secure servers and encrypted using industry standard encryption protocols. Access to your personal information is restricted to authorised personnel only.
- Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
- Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Request corrections to any inaccuracies in your personal data.
- Delete Your Information: Request the deletion of your personal data, subject to legal and contractual restrictions.
- Object to Processing: Object to the processing of your personal data under certain circumstances.
- Withdraw Consent: Withdraw your consent to the processing of your personal data at any time.
- Cookies
WhatCourseLMS uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us understand how you use our services and improve functionality. You can manage your cookie preferences through your browser settings.
- Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our platform. Your continued use of WhatCourseLMS after any changes signifies your acceptance of the updated privacy policy.
- Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
WhatCourseLMS
Email: support@whatcourse.co.uk
Address: 90 Berry Lane
Longridge,
Preston, PR3 3WH
By using WhatCourseLMS, you acknowledge that you have read and understood this privacy policy and agree to its terms.
